Claim and reconnect a WordPress install

Before you start

Have access to Awthy settings in the target WordPress site, its full HTTPS URL, and the Hub license that should cover it. Sign into the owning company with permission to link sites. Read-only members cannot create claims, and selected-client members can only link an active install within their client scope.

Connect the site

1. In Hub, confirm the company name and open Licenses & claims.
2. Choose the license that owns or should cover the site.
3. Enter the site's full HTTPS URL and create a claim code.
4. In that WordPress installation, open Awthy Security → Settings → Hub connection.
5. Paste the code into the reconnect flow and submit it.
6. Check that the WordPress connection status and Hub install entry refer to the intended site.

Expected result: the WordPress install is linked to the selected company and license.

Example: when reconnecting https://shop.example.com, use that store's license and paste the code only into that store. A staging or replacement host is a different destination; check its URL before generating a code.

If reconnecting fails

Codes expire quickly and work once. If a code expired or was already used, create a fresh one after checking the company, license, and site URL.

For an ownership, host, or license conflict, stop and verify those details. A reconnect code does not authorize taking another company's site. Ask support to review the conflict with the site host and displayed error code.

Keep claim codes out of tickets, chat, screenshots, logs, and email. For colleague access, use company membership or exact-site delegation instead of sharing a claim code.